Mark Foy
Independent Oracle Applications (CRM, Distribution, Manufacturing, Financials) Consultant
Overview of Mark Foy's Oracle Applications (E-Business Suite) Experience:
• 11+ years of Oracle Applications experience.
• Performing functional and technical work within the Customer Relationship Management (CRM), Distribution, Manufacturing, Financial, and Self-Service modules of Oracle Applications (Oracle Financials/Oracle E-Business Suite (eBS) for Enterprise Resource Planning (ERP)).
• 3+ years working with large Oracle implementers such as Oracle Consulting, BearingPoint, CGEY, and Deloitte.
• I have worked on projects in 100% functional capacities and on some projects in 100% technical capacities. I am techno-functional, and can work anywhere along the spectrum from all functional to all technical.
• Started working with Oracle as a software engineer/developer; then began working in Oracle Applications; next moved to being a technical development team lead; after that began working as a functional lead.
• Functional responsibilities: requirements gathering, functional gap analysis, application design, configuration, module setup, test script generation, writing training guides, training end users, and production support.
• Technical (technical lead, developer, etc.) activities: interfacing with users, identifying functional and technical gaps, estimating work, architecting system interactions, designing custom solutions, programming, leading developers, scheduling, producing documentation, and providing production support.
• I have worked in the following areas: Customer Relationship Management (CRM/JTF), Distribution (DIST), Manufacturing (MFG), Financials (FIN); Self-Service Web Applications (OSSWA/ICX) modules; Most experience in CRM: Service/TeleService/Service Requests/Customer Support/Customer Care (CS/CSS/CSC), Installed Base (CSI/CSE), Service Contracts / Contracts Core (OKS/OKC), CRM Foundation (JTF), Trading Community Architecture (TCA/HZ), iSupport (IBU), Customers Online (OCO/IMC), Service Intelligence (BIV); Additional modules: Order Management (OM/OE/ONT), Shipping Execution (WSH), Inventory (INV), Bill of Materials (BOM), Spares Management (CSP), Field Service (CSF), Electronic Commerce/EDI Gateway (EC), Accounts Receivable (AR), Customer Intelligence (OCI/BIC), Accounts Payable (AP), General Ledger (GL), Purchasing (PO); Other Components: Workflow/Workflow Builder, Alerts (ALR), Application Object Library (AOL/FND), Concurrent Manager (CM), Flexfields.
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